We’re obsessed with everything we make and hope you will be too—but if it’s not love at first sip, no biggie. Just shoot us a message at help@sipchatley.com within 30 days, and we’ll sort it out. We’ve got your back (and your tea).

For teaware and other goodies, we’ve got a 30-day return policy. Just send the items back in their original packaging (unused—no tea stains, please), and we’ll refund your money to your original payment method, minus shipping. Heads up: once we process the refund, it can take up to 10 days to show up in your account—banks love to take their sweet time.